Policy Update, Tuesday June 9th.
The shop will be opening again on an appointment-only basis from the 15th of June. If you would like to book an appointment for no more than two people please email the shop at firstname.lastname@example.org or telephone on 01392 496 379.
Given the close quarters of the shop, we'll be enforcing the social distancing rules quite firmly, which is as much for your protection as ours, so let's be sensible and make this work!
Whilst the COVID-19 pandemic continues we are working hard to keep the music flowing and in your hands. We are still operating all mail order and phone services, though may be a little slower than usual responding to your enquiries, so thank you for your patience and please be assured we will aim to get back to you as soon as can. We are working hard to dispatch all orders but please expect delays of up to 2-5 working days for dispatch.
We hope you all stay safe during this time and look forward to when we will be able to welcome you back through our doors.
Policy Update, Tuesday March 24th.
As per government guidelines we are operating all mail order services and have been re-assured by our couriers that deliveries are still continuing normally.
Please do contact us for any mail order queries/orders, we are happy to help and to keep the music going in this global crisis. Please note we are operating with the minimum number of staff to comply with government advice, and sometimes experience high volume calls. Please do try later if you can't get through first.
A huge thanks to all our customers and suppliers support during this time, we'll be searching our archives to bring you as much content as we can in the coming days.
Policy update, Monday 23rd March.
Our thoughts are with everyone affected by the Corona Virus and from our perspective, particularly those not being able to ease some of the hardships through the healing power of music at live events.
We will now be following govt guidelines and not having public in-store visits following our "one-customer only" policy from last week. We'd like to thank everyone who abided by and accepted that policy in these challenging times. Our mail order services are still open and in operation and our telephone lines manned.
We have however suspended temporarily our workshop operations including all book-ins and current repairs to ensure the safety and wellbeing of our staff. As the Corona virus situation and the govt response changes almost daily we will update regularly. In the meantime, we look forward to serving you now in any way we can and making sure as many of you can be creating music on guitars whether it's by supplying a single string or a complete guitar.