COVID-19 Update

COVID-19 Update

Policy Update, Monday July 19th.

In light of the current rate of Covid cases locally and across the UK we believe it best that we continue operating an appointment based system. Also given the enclosed nature of the shop our staff will continue to wear masks and we would request that you do the same.

We have a number of staff who for medical reasons cannot be vaccinated so for their sake and yours we feel that we must do what we can to keep everybody safe and still provide you with the high level of service and expertise Mansons Guitar Shop is renowned for.

We thank you as always for your patience and your custom.

Kind Regards,

Mansons Guitar Shop

 

Policy Update, Friday April 9th.

We at Mansons Guitar Shop are very happy to announce we are opening our doors again on April 12th at 9am. We have been very busy restocking, getting the shop looking tip top and have some new and exciting products we are looking forward to sharing with you.

We are also fully committed to your safety to ensure you not only have a pleasurable shopping experience but a safe one too where you can relax and not feel pressured or uncomfortable. With this in mind we are reopening our appointment book. With limited capacity this will also help us to keep things moving and help you avoid queueing. We will still allow ‘walk ins’ for strings and accessories but appointments will be preferred.

To make an appointment simply call us on 01392 496 379 or email us at shop@mansons.co.uk with a date and time and a brief message as to what you are interested in and we'll take care of the rest.

Given the close quarters of the shop, we'll be enforcing the social distancing rules quite firmly, which is as much for your protection as ours, so let's be sensible and make this work. Customers will be asked to wear masks [unless medically exempt, where proof will be required on entry] and sanitise their hands upon entry. We do also ask to keep parties to a minimum and shop alone where possible.

We are incredibly grateful for all your support during these trying times so we would like to once again extend our thanks and look forward to seeing you all again in person…a guitar shop needs to be noisy!

Stay safe,

All at Mansons

P.S. We are aiming to fulfill all orders as soon as possible but advise delays of up to 3 working days. We appreciate your patience and thank you for your support.

OUTDATED:

Policy Update, Tuesday January 5th.

As always at Mansons Guitar Shop we will strive to continue to provide you with the high level of service you’ve come to expect. Under the latest guidelines from our government we shall be closed to the public from January 5th to Febuary 18th. However we will continue to offer our mail order service and in addition to this will reinstate our Click and Collect service.

Under the Click and Collect you can simply call us on 01392496379 or mail us at shop@mansons.co.uk with your enquiry, we will guide you with advice on what will best suit your needs within your budget and once you’re happy with your purchase and agree on a collection time that not only suits you but will keep you safe .

We are also very happy to say that under the Click and Collect regulations we can accept repairs and our highly regarded tech team will continue to work throughout this current lockdown. However with reduced staffing to allow for social distancing we may have extended turnaround times so please be patient.

At all times our experienced team are simply an email or phone call away and are happy to help with advice for your first instrument, the right set of strings, that elusive sound or that guitar you’ve always wanted and are finally treating yourself to.

As always we thank you for all your support and greatly appreciate your custom during these trying times. Remember music is one of the greatest tools we have to help cope with stress and finding an outlet for thoughts and ideas so if you ever thought of starting to play we are very happy to help you take your first steps.

Stay safe,

All at Mansons

 

Policy Update, Tuesday December 29th.

Following the decision by the French government to close the border with the UK all  shipping to the EU is suspended until further notice.  We apologise for any inconvenience and thank your patience!

As the New Year approaches we would like to thank all of our friends and customers again for your continued support and we look forward to continue keeping the music flowing to you all in 2021.

Happy New Year!
Mansons Guitar Shop

 

Policy Update, Wednesday November 25th.

We at Mansons Guitar Shop are very happy to announce we are opening our doors again on December 3rd at 9am. At almost thirty years in business our team is poised and ready to help you to choose from a first instrument, a unique gift idea or that special something that you’ve always deserved.

We are also fully committed to your safety to ensure you not only have a pleasurable shopping experience but a safe one too where you can relax and not feel pressured or uncomfortable. With this in mind we are reopening our Appointment Book.

To make an appointment simply call us on 01392 496 379 or email us at shop@mansons.co.uk with a date and time and a brief message as to what you are interested in and we'll take care of the rest.

These are trying times so we do appreciate all your custom and support but most of all remember the gift of music isn’t just for Christmas, it’s a way of life.

Wishing you a happy festive season,
Mansons Guitar Shop

 

Policy Update, Thursday November 5th. Mail Order with Click and Collect

Dear customers,

As always at Mansons Guitar Shop we will strive to continue to provide you with the high level of service you’ve come to expect. Under the latest guidelines from our government we shall be closed to the public from November 5th to December 2nd. However we will continue to offer our mail order service and in addition to this will also be offering a new Click and Collect service.

Under the Click and Collect you can simply call us on 01392496379 or mail us at shop@mansons.co.uk with your enquiry, we will guide you with advice on what will best suit your needs within your budget and once you’re happy with your purchase and agree on a collection time that not only suits you but will keep you safe .

As always our web team is poised and ready to help you to choose from a first instrument , a unique gift idea or that special something that you’ve always deserved. At any time a combination of expertise and experience is simply an email or phone call away so please don’t hesitate to get in touch.

Also under the click and collect our world renowned Workshop will still be operational but with limited capacity. Again for more info simply call us or email the shop@mansons.co.uk for more info.

These are trying times so we do appreciate all your custom and support but most of all remember the gift of music isn’t just for Christmas , it’s a way of life.

Stay safe,
All at Mansons

 

Policy Update, Tuesday June 9th.

The shop will be opening again on an appointment-only basis from the 15th of June. If you would like to book an appointment for no more than two people please email the shop at shop@mansons.co.uk or telephone on 01392 496 379.

Given the close quarters of the shop, we'll be enforcing the social distancing rules quite firmly, which is as much for your protection as ours, so let's be sensible and make this work!

Shipping Policy.

Whilst the COVID-19 pandemic continues we are working hard to keep the music flowing and in your hands. We are still operating all mail order and phone services, though may be a little slower than usual responding to your enquiries, so thank you for your patience and please be assured we will aim to get back to you as soon as can. We are working hard to dispatch all orders but please expect delays of up to 2-5 working days for dispatch.

We hope you all stay safe during this time and look forward to when we will be able to welcome you back through our doors.

Policy Update, Tuesday March 24th.

As per government guidelines we are operating all mail order services and have been re-assured by our couriers that deliveries are still continuing normally.

Please do contact us for any mail order queries/orders, we are happy to help and to keep the music going in this global crisis. Please note we are operating with the minimum number of staff to comply with government advice, and sometimes experience high volume calls. Please do try later if you can't get through first.

A huge thanks to all our customers and suppliers support during this time, we'll be searching our archives to bring you as much content as we can in the coming days.

Policy update, Monday 23rd March.

Our thoughts are with everyone affected by the Corona Virus and from our perspective, particularly those not being able to ease some of the hardships through the healing power of music at live events.

We will now be following govt guidelines and not having public in-store visits following our "one-customer only" policy from last week. We'd like to thank everyone who abided by and accepted that policy in these challenging times. Our mail order services are still open and in operation and our telephone lines manned.

We have however suspended temporarily our workshop operations including all book-ins and current repairs to ensure the safety and wellbeing of our staff. As the Corona virus situation and the govt response changes almost daily we will update regularly. In the meantime, we look forward to serving you now in any way we can and making sure as many of you can be creating music on guitars whether it's by supplying a single string or a complete guitar.

CONTACT:
sales@mansons.co.uk

01392 496379